IT Change Benefits

The IT changes will benefit everyone – our members, our employees, our clubs, our organisation and importantly, Australian beachgoers. We’re improving our processes so that we become faster, more effective and more efficient.

Once the system is rolled out, you’ll feel better connected to the organisation as you’ll be able to find out easily what’s going on around Australia, and will be able to clearly see the enhancements across all of the following systems and processes.

Click on each heading for more information about the new technology that will be coming in Phase 2:

‘One Stop Shop’ Portal

Document Library and Management

Forms and Workflow

Member Communication

Event Management

Voice Portal

Portal Content Management

Subscriptions

   

 


'One Stop Shop' Portal

   

Members

  • Internet based system - easy to use and search

  • Find information across all levels of the organisation in one location - announcements, documents, jobs, news and calendars

  • View and update your personal details

  • Customise your view of the portal so you can see what you want to see

  • Share your ideas and thoughts with other members via a forum online

Officers

  • Login once and access various new applications with a single username and password

  • Find your activities by looking in one location

  • Talk to fellow officers and members via online forums - enabling two way conversations

  • Establish private forums for workplace collaberation

  • Find information across all levels of the organisation in one location - announcements, documents, jobs, news and calendars

 


Document Library and Management

Members

  • Find all resources in one central location

  • Access accurate and up to date documents and files

  • Make suggestions on new versions of documents

  • Search for documents using keywords

Officers

  • Secure and public documents and files available

  • Easy to upload and publish documents and files

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  • Same version of document can be amended by numerous people allowing for greater collaboration

  • Publish documents and files at all levels of the organisation with version control to ensure single source of truth

 


Forms and Workflow

 

Members

  • Complete processes online to reduce paper usage

  • Track the status of your request

  • View results of your requests in your membership records
  • Easy to use dropdown boxes when filling out forms

  • Reduce the duplication of information to be provided

Officers

  • See items that require your action

  • SLSA and States can create new forms

  • Simplify the types of requests

  • No double handling of results

  • View historical record(s)

  • No need to continually add personal details


 Member Communication

   

 Members

  • Receive a variety of information electronically using your up to date contact information

  • Select your communication preferences to receive the content you are interested in

Officers

  • Create communication groups online using most up to date information

  • Records communication history

  • Option to use a variety of methods to communicate



Event Management

 

   

Members

  • View all types of events, enrol or enter online

  • Record your participation as a Trainer, Official or Coach online

  • Your participation or event results recorded against your history

Officers

  • Setup a variety of events across all levels of the organisation

  • Manage races / streams within an event

  • Captures attendee/ participant list

  • Ability to publish results for an event

  • Integrated payment system


Voice Portal

 Members

    Alternate method for filling out forms

    No need to log onto the internet – just uses voice to capture information 

    Easy way to record information in a timely fashion

    Receive / listen to important information

    Officers

    Converts information /requests to electronic forms

    Reduces radio traffic during peak periods (Surfcom)

 


 Portal Content Management

 

Officers

  • Easy to use in order to keep content up to date

  • Easily add and publish news, jobs, events

  • Filter by category and organisational level

  • No web coding skills required

  • Information can be tagged and displayed as news in SLS public website


 Subscriptions

Officers

  • Records subscribers in the database so information can be used

  • No double handling of people information

  • Identify interest groups based on subscription patterns

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